Advantages
- Gold Card holders, and only Gold Card holders, get a substantial
discount, currently 50%, on both the base call rate and on conferencing charges.
- Gold Card holders may elect to receive monthly statements detailing
call charges and payments.
How it Works
- Rather than entering credit card details on each call with a payment
transacted at the conclusion of each call, the sale is charged to your Gold Card account.
- Gold Card accounts have a credit limit, and you may continue to make
sales up until your credit limit is reached.
- You may request a credit limit increase after establishing a payment
history.
- There are no interest charges.
- You may make payments to your account at any time via a credit card or
by mailing us a check or money order.
- You may, but are not required to, designate a credit card for
auto-payment to bring your account balance to zero at the end of each month.
- Pilgrim will send you monthly account statements unless you prefer to
opt out of receiving them.
- You call a number that is exclusively for Gold Card holders, authenticate
with your Gold Card number (6 digits) and PIN (4 digits) for the quickest and easiest access
to our services.
How to get one
- Call our Customer Service at (617) 225-7000 or email us at
support@pilgrim.com to get started.
- You must provide us with your name, address, date of birth, and the
last 4 digits of your social security number so that we can validate that you are of
age and that we have a valid address to send you statements.
- We use a third party service (idology.com) to perform the validation.
In some cases they may not be able to validate your info. Should that occur, and you
still desire a Gold Card, you may validate by sending images of other id's such as a
current copy of your driver's license.
Your info is secure and is never shared
- Pilgrim Telephone has been providing telephone chat services in
excess of 35 years and have never experienced a data security breach.
- We do not use your personal information for any purpose other than
billing, and we do not share your information. We will not use your info to send you
promotions. Nor will your info be used for advertising purposes.
- We maintain Payment Card Industry certification and securely store only
the minimum amount of personal info necessary to process billing transactions.
- The personal info we do store is stored using strong encryption
on servers behind a firewall that are not accessible from the internet.
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Contact Information:
Sales
800 Numbers
Marketing
Customer Service
Pilgrim Telephone, Inc.
16 Boston Post Road,
PMB 140
Wayland, MA
01778
Phone: 617-225-7000
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